For a reservation over 9 persons we will process it as a group booking, which requires special request to the hotel. To get the confirmation, it might take 10-15 working days depending on the hotel's reservation clearing process. You can make your group reservation by following the instructions below :

• Making a Group Reservation
• Getting a Reservation Confirmation
• Reservation Payment
• Getting a Voucher
  
  
  

Making a Group Reservation

2. Select your check-in date, check-out date, room types, number of rooms and click
' Search' button in order to search hotel room rate(s) for your stays.

3. To make a reservation, click ' Book Now' button.

4. Fill out the alternative hotel, leader name for each room, contact personal details, and also read Terms and Conditions of Use on the secure reservation form. Click ' Continue' button.

5. Review your group reservation details and fill out your credit card details. Then, click
' Submit (Click once then wait)' button.

NOTE: To allow us to proceed with your request, we require you to submit your credit card details. It will not be charged until the booking is confirmed. We normally request the full amount prepayment debit to your credit card 20 DAYS or less prior to your check-in date (or cancellation deadline date).

6. You will receive an auto acknowledgement e-mail confirming that your reservation request has been received and is now handled by our customer care.

Getting a Confirmation

7. If your requested hotel is available, the reservation can be confirmed within 10-15 working days (depending on the hotel's reservation clearing process) and the reservation confirmation details will be sent to you by e-mail. You will be kindly asked to submit the acceptance form, in order to confirm your reservation. However, if your requested hotel is not available, our travel experts will try to find alternative hotels of comparable standards and prices in the same area (if available), then provide you this information for your consideration. TIP : Please fill in two alternative hotels on the reservation form when making reservation to let us know your preferences in case of your requested hotel is not available.

Reservation Payment

8. Once the reservation is confirmed by you, your credit card will be normally charged for full payment 20 days before your check-in date (or cancellation deadline date).

Getting a voucher

9. The hotel check-in voucher will be issued and sent to you by attached e-mail, after your credit card is approved. You have to print out and present the voucher upon your arrival at the hotel. To avoid disappointment, especially over high season periods, very early booking is strongly advised.